Backup & Disaster Recovery

What Backup & Disaster Recovery means in practice

Backup and Disaster Recovery (BDR) is the service that lets you say with evidence how quickly you can recover and how much data you could lose. We design to your recovery time and recovery point objectives and test restores on a schedule.

Ransomware operators now target backups first. Immutable copies, offsite storage in Canada and routinely tested recovery steps are what separate a bad week from the end of a business.

01Our delivery method for backup & disaster recovery

We treat every backup & disaster recovery engagement as a small project with a start, an end and a measurable outcome. The sequence is assess, design, implement, validate and hand over. At each step you see exactly what is changing, why and when. Documentation is created as we go and delivered at the end so your organisation is not dependent on one engineer's memory. Target: restore test every quarter, immutable copy of every critical dataset, RPO of 24 hours or better for standard systems.

02Typical clients for backup & disaster recovery

Clients who benefit most from backup & disaster recovery usually share three traits: they depend on technology to serve customers, they hold information they cannot afford to lose or leak, and they do not want to build a full IT department. Common examples include media & creative agencies, startups & scale-ups and financial services organisations. The common thread is a desire for predictable operations and a partner who communicates plainly.

03Getting started

Starting is straightforward. Book a free 30-minute consultation, share a high-level description of your environment, and we will propose a path. Within a few days you receive a written scope and fixed quote. If you proceed, we collect access, schedule the first work window and introduce your named senior contact. Because there is no lock-in, we expect to earn continued work through results.

04Service levels and reporting

Our service targets are published: 99.9% uptime for managed services, 15-minute response on priority incidents and 24/7 monitoring coverage. Targets are goals backed by process, escalation and reporting rather than guarantees of outcome, and we review performance with you monthly. For backup & disaster recovery, reporting includes the metrics that matter to the business, with plain-language commentary instead of raw dashboards.

05Part of a wider technology plan

Rarely does a single service stand alone. Backup & Disaster Recovery typically intersects with Security Awareness Training, Managed Detection & Response and Endpoint Protection, and we plan them together so that identity, devices, networks and data protection fit one design. Our vCIO team keeps the sequence in order, so budget is spent in the right order and every purchase supports the following one.

06Handling your data responsibly

Access to your systems is controlled: named engineers, individual accounts, multi-factor authentication and an audit trail. We document where backup & disaster recovery data is stored, who can reach it and how it is retained or deleted. Our practices are designed with PIPEDA and BC PIPA in mind, and we align vendor selections with SOC 2-aligned providers wherever possible.

07Starting prices

As a guide, backup & disaster recovery is priced as a defined project from $2,500 or as part of a managed plan of $89 to $199 per user per month. vCIO retainers start from $1,500 per month and security assessments from $1,900. A 10% launch discount applies, 5% GST is added, and there is no lock-in. Call (604) 632-4959 or email info@SAZ.ca for a free 30-minute consultation and a fixed quote.

Backup & Disaster Recovery in your city

We deliver this service across Canada, with dedicated local pages for twelve major British Columbia cities.

Frequently asked questions